The ChemBase

Forum => Music: Response => Topic started by: Mob1 on Aug 14, 2015, 19:09

Title: For people who pre-ordered and live outside of Europe and the U.S
Post by: Mob1 on Aug 14, 2015, 19:09
Have you guys/gals received it yet?
I pre-ordered the deluxe 3lp vinyl and also the deluxe CD on the chem store the day it was announced. I live in Chile and still haven't received them  :(
Title: Re: For people who pre-ordered and live outside of Europe and the U.S
Post by: Bendy1001 on Aug 15, 2015, 12:04
Well, lemme look at some emails...
I live in Queensland Australia and I ordered the Deluxe CD on April 26th via the store that was on the Chem Website at the time (before the new site), and I got an email on July 16th saying it was dispatched and would take "approximately 7-20 working days" to arrive. It showed up 16 days later on July 31st (I remember this date exactly, cause it was my brother's birthday by some coincidence)
I don't know if things should be simiar for you, considering your purchase is the vinyl and not the CD, but if you bought it through the store on the Chem Website, you should get an email when it's dispatched, and I'd be concerned if this email still hasn't come.
Title: Re: For people who pre-ordered and live outside of Europe and the U.S
Post by: Mob1 on Aug 15, 2015, 17:23
Thanks Bendy,
I got the same e-mail on the same day (July 16th).  Saying: The Chemical Brothers Store Order C1423364 Delivery 1 of 1 has been dispatched.
Though i bought both the deluxe CD and the triple vinyl. And still haven't received them..
7-20 working days should have already arrived, right?
Regards
Title: Re: For people who pre-ordered and live outside of Europe and the U.S
Post by: Krisper on Aug 16, 2015, 08:02
I also bought the 3LP vinyl, same timing etc. I am in Aus and only just got it 2 days ago. I'd give it another week and if you don't see it send an email.
Title: Re: For people who pre-ordered and live outside of Europe and the U.S
Post by: satur8 on Aug 18, 2015, 12:43
It really shouldn't be this hard with pre-orders. Hopefully it will show up soon.
Title: Re: For people who pre-ordered and live outside of Europe and the U.S
Post by: Mob1 on Aug 20, 2015, 05:03
CANT FUCKING WAIT
Title: Re: For people who pre-ordered and live outside of Europe and the U.S
Post by: Redout_Chemical on Aug 20, 2015, 17:23
I live in Canada and mine only showed showed up last week. Keep the faith guys...........trust me its worth it.
Title: Re: For people who pre-ordered and live outside of Europe and the U.S
Post by: Mob1 on Aug 26, 2015, 15:01
Can you believe it hasn't arrived?? I spent like 120 bucks for it.
And the guys at universal reply saying shit like: "oh.. so it hasn't arrived yet."
Title: Re: For people who pre-ordered and live outside of Europe and the U.S
Post by: Csar on Aug 26, 2015, 18:01
Quote from: Mob1 on Aug 26, 2015, 15:01

Can you believe it hasn't arrived?? I spent like 120 bucks for it.
And the guys at universal reply saying shit like: "oh.. so it hasn't arrived yet."

The service is indeed crappy. You should, if you haven't already, kindly yet firmly voice your disappointment and ask them where your parcel is and what they're going to do about it if it's lost. It's over a month now since it's been shipped and it should already have arrived at your destination.
Title: Re: For people who pre-ordered and live outside of Europe and the U.S
Post by: inchemwetrust on Aug 27, 2015, 00:30
Quote from: Mob1 on Aug 26, 2015, 15:01

Can you believe it hasn't arrived?? I spent like 120 bucks for it.
And the guys at universal reply saying shit like: "oh.. so it hasn't arrived yet."


I never ordered anything from Universal, but don't they have at least some sort of tracking.
I'd be piss! sorry for your delay man.
Give us an update if they plan to replace it with another one.
Title: Re: For people who pre-ordered and live outside of Europe and the U.S
Post by: Redout_Chemical on Aug 27, 2015, 12:47
wow, Universal really dropped the ball on this release.............