Surrender Box Set - Download

Has anyone successfully downloaded the Surrender box set songs from the sound of vinyl site?

thanks for the reminder. just tried. nope.

so after my first email, they sent me another one saying that they have the audio and that the code was fixed.

tried again and no luck. another email sent.

Hey, heads up, my friend's download code was also not working. He had been using Firefox, but then he tried another browser and the link worked.

Hey, heads up, my friend's download code was also not working. He had been using Firefox, but then he tried another browser and the link worked.

Maybe that due to Firefox's new security features like anti-tracking.. If you change those settings or switch them off altogether, does it work then too?

Hey, heads up, my friend's download code was also not working. He had been using Firefox, but then he tried another browser and the link worked.

That's weird, I couldn't login to the website using Chrome for the other codes (No Geography, etc) so I had to use Firefox

Just tried to redeem my code that came with the 10" but it still doesn't work.
I'm using Chrome and other codes work without problems.
Anyone else still got this problem?

Just tried to redeem my code that came with the 10" but it still doesn't work.
I'm using Chrome and other codes work without problems.
Anyone else still got this problem?

same

Just emailed them again about it. We'll see what they have to say.

Thanks!

I got, VERBATIM, the exact same response from their support team... The email I sent them was in response to the first answer so, if it was a human (beginning to think it isn't) they would have SEEN that they already wrote the exact same response.
Trash company.

Probably not getting any downloads from that code I'm afraid, boys & girls.

"Thank you for contacting us about this issue and I'm very sorry for the delay in responding. We are currently investigating this issue and as soon as we know more we will be back in touch.

Sincere apologies for the inconvenience.

Kind regards
Push Support"

Not the exact same response. Which I guess is a win. But it basically says the same thing - We don't know, and we don't know when we will know.

this is a bit of a bummer